2-1-1 is an easy-to-remember three-digit phone number that brings people and services together. 2-1-1 US is the entity that brings together the rich diversity of the national 2-1-1 movement. The mission of 2-1-1 US is to ensure that 2-1-1 is Excellent, Everywhere and Always. The rapid growth of 2-1-1 during the first decade of development has transformed access to human services and this achievement needs to be both enhanced and sustained.
For more information visit the website at http://211us.org/about.htm
National Business Plans and Cost Benefit Studies
- Benefit/Cost Analysis of Aloha United Way’s 211 Program Malama Consulting Group, Shidler College of Business/University of Hawaii Manoa (May 2009)
- National Benefit/Cost Analysis Ray Marshall Center for the Study of Human Resources, University of Texas at Austin
- National 2-1-1 Business Plan United Way of America/AIRS