Help Starts with One Call

2-1-1 is available 24 hours a day, seven days a week, 365 days a year to connect individuals and families with essential community resources and support services. Our trained specialists provide compassionate assistance in multiple languages and help callers navigate challenging situations with dignity and care.

Available Anytime You Need Support

Our specialists are here to listen, guide, and connect you to resources across North Texas—day or night.

Resources & Support Services

2-1-1 connects individuals and families to a wide range of essential services and community resources.

Basic Needs

Helps individuals and families access food, shelter, utilities, and other essential resources needed for daily survival and stability.

Housing

Helps individuals maintain, pay for, or remain in safe and stable living environments.

Mental Health

Programs to help a person maintain emotional and psychological well-being in daily life.

Health Care

Services that address physical, mental, and preventative health needs across all stages of life.

Employment & Education

Services to help individuals improve their ability to obtain employment and access educational opportunities.

Individual & Family Support

Programs to help individuals maintain independence and improve family and social stability.

Legal Assitance

Help individuals understand and address legal issues and navigate the justice system.

How It Works

Call 2-1-1

Speak directly with a trained specialist ready to listen and understand your needs.

Share Your Situation

Our team will ask a few questions to identify the best available resources and support option

Get Connected

Receive referrals and guidance to programs and services that my be able to help.

Areas We Serve

2-1-1 provides resource and referral support throughout North Texas, including:

Collin County
Dallas County
Denton County
Ellis County

Hunt County
Kaufman County
Navarro County
Rockwall County

Helping Ms. Pope Stay Safe at Home

Ms. Pope, an older adult living alone in Dallas County, contacted 2-1-1 during a dangerous heat wave because she urgently needed an air conditioner. Living on a fixed income with no nearby family support, she had temporarily left her home to stay with a neighbor in order to remain safe from the extreme temperatures.

Although the initial program had a waiting list due to high demand, additional community referrals were provided. Through one of those partner agencies, Ms. Pope ultimately received two free window air-conditioning units installed in her home—allowing her to safely return home and continue living independently.