Privacy Policy
Effective Date: June 19, 2026
The Community Council of Greater Dallas (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, donors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our programs, or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our site, enroll in our programs, or contact us.
Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and financial payment details (when making a donation).
Program-Specific Data: Information relevant to your eligibility or participation in our specific initiatives (e.g., Dallas Area Agency on Aging, 2-1-1 Help Line, Economic Mobility, etc.).
Usage Data: IP addresses, browser types, and usage patterns collected via cookies or analytics tools to improve website functionality.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
Connecting you to essential social services, resources, and helpline support.
Processing and acknowledging charitable donations.
Sending updates, newsletters, and information about upcoming public meetings or community programs.
Improving our website, services, and outreach efforts.
Complying with legal, grant, and reporting requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:
With Your Consent: To connect you with partner agencies, case managers, or specific service providers to help you receive aid.
Third-Party Service Providers: Trusted partners who assist us in operating our website, managing donor databases, or processing payments (subject to strict confidentiality agreements).
Legal Requirements: When required by law, subpoena, or government regulation.
4. Security of Your Information
We use reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no transmission over the internet or electronic storage method can be guaranteed 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about you.
Request corrections to inaccurate data.
Opt-out of receiving promotional or informational emails by using the "Unsubscribe" link in our communications.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Community Council of Greater Dallas Inc.
Address: 1341 W. Mockingbird Lane, Suite 1000W, Dallas, TX 75247
Phone: 214-871-5065
Fax: 214-879-0742
Email: impact@ccadvance.org