The mission of 2-1-1 US is to ensure that 2-1-1 is Excellent, Everywhere and Always. The rapid growth of 2-1-1 during the first decade of development has transformed access to human services and this achievement needs to be both enhanced and sustained. For more information visit the website at http:211us.org/about.htm

National Business Plans and Cost Benefit Studies

• Benefit/Cost Analysis of Aloha United Way's 211 Program Malama Consulting Group, Shidler College of Business/University of Hawaii Manona (May 2009)
• National Benefit/Cost Analysis Ray Marshall Center for the Study of Human Resources, University of Texas at Austin
• National 2-1-1 Business Plan United Way of America/AIRS