• healthcare navigator

    Free, unbiased assistance to find the right health insurance for you and your family

  • Need health insurance? need to change your plan or re-enroll?

    Open Enrollment is November 1, 2021 to January 15, 2022

    Enroll by December 15, 2021, for coverage that starts January 1, 2022.
    Enrollment after December 15th may result in coverage beginning in February 2022.

    Sign up today and a Healthcare Navigator will provide you FREE unbiased help with:

    • Comparing health plans
    • Understanding your benefits options
    • Selecting the best qualified health plan for your needs
    • Applying for subsidies to lower your monthly premiums
    Coverage Area: Collin, Dallas, Denton, Ellis, Kaufman, Rockwall and Tarrant counties
     
    Assistance is available in-person, by phone, or virtual. Walk-ins are welcome.
     
    Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m., Saturdays and after hours available upon request

    *You may qualify for a Special Enrollment Period if you have had certain life events, including losing health coverage, moving, getting married, having a baby, or adopting a child. Depending on your Special Enrollment Period type, you may have 60 days before or 60 days following the event to enroll in a plan.
  • sign up today

    Open Enrollment is November 1, 2021 to January 15, 2022

    1

    Request an Appointment

    Read the consent form and submit a request, which gives your consent for a Healthcare Navigator to contact you and discuss your health insurance options, and if needed, receive FREE application assistance.

    2

    Gather Your Information

    To help you prepare for your appointment, download this checklist to gather all the information and documents needed for your application.

    3

    Attend Your Appointment

    Whether in-person, virtual, or on the phone, attend your appointment and have all your information and documents ready for your application assistance.

  • FREE APPLICATION ASSISTANCE FORM

    By submitting this request, you are giving a Healthcare Navigator consent to contact you and discuss your health insurance options, and if needed, receive FREE application assistance.

  • FRequently Asked questions

    What documents should I bring?

    Download this checklist to gather all the information and documents needed for your appointment to apply for assistance.

    What can I expect at my appointment?

    You will meet one and one with a certified Healthcare Navigator who will assist you in completing an application for insurance through the Healthcare Marketplace, compare and select a plan, and enroll in a plan.

    Can Community Council of Greater Dallas help me with my premium?

    Healthcare Navigators can refer you to partners who can assist with premium payments based upon available funding and eligibility determination.

    Can I make my premium payment at my appointment?

    Healthcare Navigators can show you how to make your premium payments online or where to mail them, but they DO NOT collect payments for premiums.

    I just have general question. Do I still need an appointment?

    We have some walk-in availability daily, as well as virtual and phone appointments.